Frequently asked questions about Storj DCS.
How do I navigate to the binary location?
How do I upload a file?
How do I create a URL to share an object?
Can I use Storj DCS for web hosting?
What happens if nodes go offline?
How are encryption keys managed?
When do you create an Access Grant in Satellite UI and when do you use the CLI?
How can I delete an Access Grant?
How do I recover from having lost my encryption key associated with an access grant?
Your encryption keys effectively are your data. If you've lost the encryption key associated with an Access Grant, but you still have the Access Grant, DO NOT DELETE OR REVOKE that Access Grant. An Access Grant will continue to work until revoked or deleted. An Access Grant contains a serialized API key, encryption key, and the Satellite that holds the metadata for an object, but what is serialized in the access grant is derived from the passphrase - the passphrase is not stored in the access grant directly. Of course, that encryption passphrase is not stored by any Storj DCS service.
The safest approach would be to download your data with the working Access Grant, then create a new Access Grant with a new encryption passphrase and re-upload the data. Be sure to save that encryption passphrase in a secure location! As long as you have the encryption passphrase, you can generate new Access Grants that will work with pre-existing data.
If you've lost the Access Grant and you don't have a backup of the encryption passphrase, you will not be able to decrypt your data and it is effectively lost.
How can I revoke an Access Grant I shared with someone?
What kind of restrictions can I put on an Access Grant?
How do I pay with Storj Token?
What are the current rate and usage limits?
How do I increase my usage limits?
How do I get support?
How am I billed for usage?
For detailed information on how billing and payment work on Storj DCS, please see the Billing, Payment and Accounts section of this documentation.
How can I remove my credit card from my account?
How can I delete a bucket?
How do I delete all my data?
How do I delete my account?
Does Storj DCS provide tools for end-user identity management for applications that store data on the service?
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